Support
Main Support Documentation
📦Choosing services & Hardware
What should I choose? Choosing a specific service for you can be daunting for some beginners. Bu...
❓About AtomicHost
Backstory AtomicHost, Created and maintained by Fin - Mostly known by the username "FinGymPlayz...
🫰Upgrading Plans
How to Upgrade or Downgrade your Server plan By navigating to your Server dashboard. Select th...
🌐Domains
We allow free subdomains on our atomichost.xyz domain, allowing for more customisation for you 1...
📅Schedules
Schedules are a way to run commands, or server events like backups, restarts etc on a schedule. ...
📊Databases
Start by navigating to your servers panel - from the dashboard. Click "Database" in the side vie...
🌐Proxies - How they work
What are they? Proxies are a dedicated server, which handles connections between back end server...
🔃Changing Environment Varibles
You can change environment varibles, this may include the server version, server image, Java Ima...
🚢Ports
Server ports allow TCP and UDP connections into your server, allowing for multiple services to r...
💳Giftcards
To Create A Gift Card Head over to the Gift Card Dashboard Select Buy GiftCard Enter in the amo...
❤️🩹Recover Data
Recovering data is possible depending on the status of your server. Check if your server is eli...
💪Custom Plans & Upgrades
Here at AtomicHost we fully support custom plans & upgrades for your server! How can I create a...
📧Invite users to manage your AtomicHost Server
You can invite users to your server, allowing for them to have access to certain permissions and...
▶️Why is my server not starting?
There are many factors which can determin why your server is not starting. 1. Check your startup...
🤝What is a Partnered Server on AtomicHost?
A partnered server is a server that is ran on AtomicHost that is not owned by us, but by a membe...
🔌SFTP / FTP (Remote File Access)
Here at Atomic Host we offer a built in file manager. However we do also offer SFTP (Secure File...
🔑Discounts / Promo Codes
On special events we may run certain promo codes. For an example at Christmas we may do a 25% of...
👏How to connect Bungeecord to Paper servers
By default you need to manually connect your paper / backend servers to your proxy! Step 1 We ne...
Minecraft
All support documents about Minecraft
💻Out of memory error
This error means that the server has fully used up all the RAM that has been allocated to it. On...
⚠️Error: Unable to access jarfile server.jar
This error is occoured whenever the server.jar file can not be found in the root directory, the ...
🧳Server Resource Packs (Minecraft)
To add a custom resource pack, you will need to upload your resource pack via one of the followi...
🌍Change Generated World (Minecraft)
Turn your server off Delete the world folder In the config folder, delete both the paper-world-...
🌎How to disable the nether and/or end in java
Nether Open the server.properties file and set allow-nether to false End Open the Bukkit.yml fil...
🔌Recommended Plugins
Survival Server EssentialsX + Vault - Very good for economy, tpa, random tp etc EconomyShopGUI ...
⚠️Flying is not enabled on this server fix
To fix the Flying is not enabled on this server in minecraft java, Head over to your server.prop...
🛹Server Stats Plugin
(Velocity, Bungeecord or Paper) To add a dashboard with stats (for server details) follow these ...
⛓️💥How to make your server cracked
To make your server cracked, open your server.properties file, and set online-mode to false To m...
🌍How do i change the seed / world of my server?
Changing the seed of your server is quite easy to do 1. Stop the server Ensure the server is of...
⚠️Current Java is 17 but we require at least 21
This error may not be exactly the same, but the fix to this is to change your java version to th...
Rust
All support documents about Rust
🔌How can i add plugins?
Before adding plugins, make sure you are running ether oxide or carbon trusted places to get plu...
🤵How to give yourself admin in rust.
To give yourself admin, you have to run the following command: ownerid <steamid> "<yourName>" se...
🔑Permissions in Rust
Some plugins may require permissions to use, you can manually give users permissions by running:...
🔗How do i connect to my rust server
To connect to your rust server, you can do one of the following: Search for your server in the C...
FiveM / RedM
All support documents about FiveM
🔗How do i connect to my FiveM Server?
To connect to your server in FiveM, there are 2 main ways of doing so: Search for your server (M...
📐How can i setup my server?
When your FiveM Server starts up for the first time, you will see a URL in the console, copy thi...
⚠️Error: Could not authenticate server license key. Invalid key format
This issue is caused by an Invalid Authentication Key, you can fix this by heading over to keyma...
💸How to monetize your game server.
To monetize your game server, you can install Tebex onto your server, which gives your server a ...
⚠️500 Server Error when trying to add a subdomain
On a rare occasion, the error code 500 may be thrown if the name of your subdomain was already u...