# ❤️‍🩹Recover Data

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Recovering data is possible depending on the status of your server.

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### Check if your server is eligible for your data to be recovered

To do this, next to your server on the [dashboard](https://atomichost.xyz/dashboard) will have a status, which will ether be:
- Active
- Suspended
- Canceled
- Terminated

***Active:*** Your server is fully working, all data is still on the `files` tab and can be downloaded directly over the website (not recommended) or over FTP (recommended)

***Suspended:*** Your server data is still there, some services may not function properly, however you have very restricted access to your sevrer, a server suspension is usually caused my a declined or unpaid invoice for your server, to fix this make sure you have paid for the server.

***Canceled:*** Your server data is still there, however all services are unavailable on your server. To recover your data you will have to open a support ticket to temporarily open your server and for you to manually recover your data, or you can uncancel your server and pay for the next month.

***Terminated:*** All your server data has been deleted from our servers, and there is no way to recover  your data.

Your sevrer will go through phases after a forgotten payment:
- Phase 1: Server Suspended
- Phase 2: Server Canceled
- Phase 3: Server Terminated